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Frequently asked questions

What are the opening hours of the store and of mover’s services?

Store for packaging materials Sofia, 68, Simeonovsko shose Blvd., Telephone: 0886 058 757 - every weekday from 9 a.m. to 6 p.m.; Saturday from 10 a.m. to 2 p.m.; Sunday day off

Movers services and transportation - you can order every day from 9 a.m. to 7 p.m. by phone: 0888 100 238

When is an on-site inspection carried out by our movers?

Inspection is necessary for bigger relocations, when it is difficult to determine the number of hours for movers and vehicles.

What is the guarantee for the moved property?

The cost of the moving also includes insurance for your belongings.

Why is it necessary to make an inspection for bigger relocations?

An inspection is a means of determining, as precisely as possible, the cost of movers’ services. During the inspection, the employee becomes acquainted with all the circumstances of the moving to a new place. The necessary vehicles and ancillary equipment, as well as the number of movers that will be involved in the relocation, shall be determined.

Do you offer the service of disposal of construction waste or personal property?

We have no practice and secured disposal sites, as well as specialized vehicles for construction materials and waste.

Who are the movers, employed by your company?

These are our workers, hired in employment contracts as movers and drivers.

How do I place an order for mover or transportation services?

Choose the service you are interested in if you have any further questions, ask them by phone (0888 100 238) or email at, where they will accept your order.

What kind of vehicles does the company have available?

The company has freight vehicles and trucks of up to 5 tones, adapted for mover services with cargo space from 3.80 to 4.10 m in length x 2.10 m in width x 2.10 m in height.
The cargo areas of the vehicles are closed, with a flatbed with drop sides (fitted with lifting platforms).

What freight lifting facilities does the company have?

The company has a variety of pallet, electrical and transport carts and other supplies for moving loads.

What is the delivery time within the limits of Sofia for the ordered goods from a packaging store?

Delivery time is three working days. Payment is made by bank transfer or in cash to one of our employees within the limits of Sofia. When the payment is made by bank transfer, the delivery period begins after the payment is received.

What is the delivery time and cost outside of Sofia (in the country)?

Orders outside of Sofia are delivered by courier. Terms and prices are according to the courier's price list. Payment can be by bank transfer or in cash upon delivery. When the payment is made by bank transfer, the delivery period begins after the payment is received.

What packaging materials are available and how can they be ordered?

All packaging materials that are available are uploaded on the on-line store. For convenience, customers are divided into different categories.